Knowledgebase: Profile Pictures
I'm clicking on the Gallery button but nothing happens and I have an upgraded membership.
Posted by Staff Account on 02 October 2013 12:47 PM

Many security applications can and will interfere with your access to member galleries. Norton Internet Security will intermittently prevent the gallery from opening. Zone Alarm will keep the photos from loading so all you see is a black box, many popup blockers will prevent the gallery window from opening. If you click on the Gallery button and you don't get the screen prompting you to upgrade but nothing happens the problem is your security settings.

The gallery window is a pop-up window.  Make sure that your browser and any security applications allow blockups from the site.

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